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Greater Visibility on Bounced Emails

Jessica avatar
Shared by Jessica • November 07, 2025

Hi there,

We've released an update to ensure you've got greater visibility when your emails to clients bounce!

On the order view screen, if an email related to the order has bounced you'll now have a red warning alert at the top of the order view screen:

Additionally, when you're trying to send a new email, you'll get a warning letting you know previous messages have bounced:

You can find out more about failed emails in our help article HERE.

If you have any questions about this new alert, please reach out to our team either through the or by emailing [email protected]!