Latest News from the Rentopian Team
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Customers can choose saved cards or ACH

Jessica avatar
Shared by Jessica • November 07, 2025

Hi there,

Your customers can now choose from their previously saved payment methods when making a payment!

To enable this feature, go to your Order Settings and select the option to Allow Clients to Reuse Saved Payment Information under the Payments and Deposits section.

Once enabled, any time you send a payment request or a customer pays through a Request Review, that customer can select from the cards already saved on their account—making checkout faster and easier.

Feature
Feature update
New
New feature
Update

Authorize Security Deposit

Jessica avatar
Shared by Jessica • November 07, 2025

Hi there,

You can now choose to only authorize the security deposit when sending a Request for Review or Request for Payment.

Authorizing a deposit places a soft hold on the customer’s payment method without immediately charging it.


With this update, you can fully charge the rental order while simultaneously placing a hold on the deposit amount.

This means you no longer need to charge and later refund security deposits—simply hold the amount until the order is returned. If damages occur, you can then charge the held amount as needed.

Feature update
Improvement
New
New feature
Update

Filter for Archived, Auto Extend, and Open Ended Orders

Jessica avatar
Shared by Jessica • November 07, 2025

Hi there,

You can now filter your Transaction List to easily find orders that are Archived, Auto-Extended, or Open-Ended.

These new filters make it easier to track and manage ongoing or completed orders—giving you greater visibility into which transactions are still active, automatically renewed, or stored for reference.

Feature update
Event
Improvement
New feature
New
Update

Greater Visibility on Bounced Emails

Jessica avatar
Shared by Jessica • November 07, 2025

Hi there,

We've released an update to ensure you've got greater visibility when your emails to clients bounce!

On the order view screen, if an email related to the order has bounced you'll now have a red warning alert at the top of the order view screen:

Additionally, when you're trying to send a new email, you'll get a warning letting you know previous messages have bounced:

You can find out more about failed emails in our help article HERE.

If you have any questions about this new alert, please reach out to our team either through the or by emailing [email protected]!

Feature update
Improvement
New
New feature
Product update
Update

PayJunction Terminal Connection!

Jessica avatar
Shared by Jessica • November 05, 2025

Hi there,

We’re excited to share that Rentopian’s PayJunction integration now supports connecting with PayJunction credit card terminals!

You can now process in-person payments directly through your PayJunction terminal while staying seamlessly connected to Rentopian

With this update, you can:

  • Accept credit card payments using your PayJunction terminal
  • Automatically sync payments with your Rentopian transactions
  • Keep accurate, up-to-date payment records without the need for manual entry

Feature
New
New feature

New Feature: Quote Inventory Reservation

Hrant avatar
Shared by Hrant • October 09, 2025

Hi there,

We’ve added a new feature that allows you to automatically reserve inventory for quotes for a specific number of days, ensuring that items stay on hold while your client decides.

You can configure this under Settings -> Orders section using the new option:

“Reserve Inventory for Quotes (Days)”

  • Setting this to 0 means inventory will not be reserved for quotes.
  • When enabled, newly created quotes will hold the selected inventory for the specified number of days.
  • The reservation will be displayed on the quote page as:
    “Reserved Until [Date, Time]”
  • You can manually release the hold at any time by clicking “Release Reservation” within the quote.

Changing this setting only affects new quotes — existing quotes will continue to honor their original reservation period.

Feature update
Improvement
Maintenance update
New
Product update

Overbooked Sets Update!

Jessica avatar
Shared by Jessica • October 08, 2025

Hi there,

We’ve released an update to make it easier to spot overbooked sets!

Previously, only the overbooked product within a set was highlighted in red on the order’s availability chart. If the set was collapsed, it could be harder to notice that something inside it was overbooked.

With this update, when a product within a set is overbooked, the set name itself will also be highlighted in red—so you’ll see the alert even if the set is collapsed.

Feature update
Feature
Improvement
New
New feature
Update
Product update

Filtering Notifications

Jessica avatar
Shared by Jessica • October 08, 2025

Hi there,

You now have the option to filter your notifications based on the Managed By and/or Sales Person on the transaction.

Once filtered, the notification bell will exclusively show notifications for transactions with the selected user you've filtered for.

Click on your notification bell, then click on All Notifications. Once you navigation to the full notification list, you'll see the fields to filter by Managed By and Sales Person where you can select the user you'd like to filter for. Once you've selected the user, you'll notice the list of notifications will filter to the number exclusively related to transactions for that user.

If you have any questions about filtering your notifications, please reach out to our support team either through the chat or by emailing us at [email protected]!

Feature update
Product update

New Date Option For QuickBooks Online Integration

Jessica avatar
Shared by Jessica • September 08, 2025

Hi there,

We've updated and enhanced our QuickBooks Integration!

You now have the option to choose which date is syncing for your Invoices. Previously, our integration only allowed for the creation date to be sent as the invoice date and the invoice due date. Now with this update you can choose to send the Quote/Order Start Date as the invoice date.

If you have any questions, please reach out to our team!

Feature update
Improvement
Update

Income By Location Report, now by delivery address

Jessica avatar
Shared by Jessica • September 08, 2025

Hi there,

On your Income By Location report, you can now run your report based on Delivery Address in addition to Billing Address. When running the report, you'll now notice the Address Type option which enables you to get data based on the Delivery Address or the Billing Address.

If you have any questions about this or anything in Rentopian, please reach out to our team either through your chat or by emailing [email protected]