Hi there,
You now have more control over when custom tax rates take precedence over automatically calculated ones. Individual tax rates can now be flagged to override ZipTax auto-tax for specific addresses.
What's New:
- A new Allow Override Auto Tax flag can be set on individual tax rates
- When enabled, orders matching that rate's location will use your custom rate instead of the ZipTax auto-calculated rate
- Useful for locations where you have negotiated or agreed-upon rates that differ from auto-tax results
How to Use It:
- Go to Settings > Tax Rates and open a tax rate
- Enable the Allow Override Auto Tax option
- Save — orders at matching locations will now use this rate instead of ZipTax
Benefits:
- Maintain accurate tax rates for locations where auto-tax doesn't match your actual obligations
- No need to manually adjust tax on every order for affected locations
- Full flexibility — only the rates you flag will override; others continue using auto-tax
If you have any questions, please reach out to our team through the chat or by emailing [email protected].