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Override Auto Tax Rates with Custom Rates

Jessica avatar
Shared by Jessica • April 28, 2026

Hi there,

You now have more control over when custom tax rates take precedence over automatically calculated ones. Individual tax rates can now be flagged to override ZipTax auto-tax for specific addresses.

What's New:

- A new Allow Override Auto Tax flag can be set on individual tax rates

- When enabled, orders matching that rate's location will use your custom rate instead of the ZipTax auto-calculated rate

- Useful for locations where you have negotiated or agreed-upon rates that differ from auto-tax results

How to Use It:

- Go to Settings > Tax Rates and open a tax rate

- Enable the Allow Override Auto Tax option

- Save — orders at matching locations will now use this rate instead of ZipTax

Benefits:

- Maintain accurate tax rates for locations where auto-tax doesn't match your actual obligations

- No need to manually adjust tax on every order for affected locations

- Full flexibility — only the rates you flag will override; others continue using auto-tax

If you have any questions, please reach out to our team through the chat or by emailing [email protected].