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Let Customers Choose How They Pay

Jessica avatar
Shared by Jessica • June 08, 2026

Hi there,

Automated payment emails no longer lock customers into a single payment method — they can now pick from the methods you've made available for emails.

What's New:

• A new Available in Auto Payment Emails toggle on Card and ACH payment methods

• Automated and workflow payment emails let the customer choose among the enabled methods

How to Use It:

• Go to Settings → Payment Methods and open a Card or ACH method

• Enable Available in Auto Payment Emails and save

CHECK OUT THE KNOWLEDGE BASE ARTICLE

Benefits:

• Customers pay the way that's easiest for them

• Fewer payment drop-offs from automated reminders

If you have any questions, please reach out to our team through the chat or by emailing [email protected].