Rentopian Rental Software News Center

Hi there,

Printing your packing and picking sheets just got faster — you can now print them directly in your browser without waiting on a downloaded file.

What's New:

• A new "Print in Browser" button on the Bulk Print report.

• Your selected orders' packing/picking sheets render instantly as a ready-to-print page.

• A clear message appears if no orders match your filters, so you're never left guessing.

How to Use It:

• Go to Reports → Bulk Print.

• Set your date range and any filters for the orders you want to print.

• Click Print in Browser.

• Use your browser's print dialog to send it to a printer or save it as a PDF.

Benefits:

• Get packing and picking sheets in hand in seconds.

• Skip the extra download step during busy prep days.

• One less click between the warehouse and the truck.

If you have any questions, please reach out to our team through the chat or by emailing [email protected].

Hi there,

The contract signing page now fits your client's screen automatically, making your rental agreements easier to read and sign.

What's New:

• The document preview now fills the available screen height and width.

• It resizes smoothly when the browser window changes size or a device is rotated.

• The signing view works noticeably better on tablets and phones.

How It Works:

• When your client opens a signature request link, the contract preview sizes itself to their screen.

• If they rotate a phone or resize the window, the document re-fits on its own, no manual zooming required.

Benefits:

• Clients see more of the contract at once, with less scrolling.

• A cleaner, more professional signing experience that reflects well on your business.

• Fewer signing hiccups for customers on mobile devices.

If you have any questions, please reach out to our team through the chat or by emailing [email protected].

Hi there,

Rentopian now supports NMI as a payment gateway, giving you another way to accept both card and ACH bank payments right inside your account.

What's New:

• NMI has been added to the list of supported payment gateways.

• You can connect your NMI account using your API credentials.

• ACH (bank transfer) payments become available when your gateway supports them.

How to Use It:

• Go to Settings → Payment → Add New Payment Gateway.

• Select NMI as your provider.

• Enter your NMI username and API Key, choose your environment, and save.

• Once connected, ACH appears as a payment method wherever it applies.

Benefits:

• More flexibility to use the payment processor that fits your business.

• Accept lower-cost ACH bank payments alongside credit cards.

• Keep every payment recorded and reconciled in one place.

If you have any questions, please reach out to our team through the chat or by emailing [email protected].

Hi there,

Bulk print reports now let you narrow results by delivery and pickup dates, so you can print exactly the paperwork you need for a given day or window.

What's New:

• Added delivery date and pickup date filters to the bulk print report.

• Pull together only the orders being delivered or picked up within your chosen dates.

How to Use It:

• Go to Reports and open the bulk print report.

• Set the delivery and/or pickup date filters to your target dates.

• Generate the report to print just those orders.

Benefits:

• Print the right paperwork for each delivery and pickup day without sorting by hand.

• Cleaner, more focused batches for your warehouse and drivers.

• Less wasted paper and fewer mix-ups.

If you have any questions, please reach out to our team through the chat or by emailing [email protected].

Hi there,

Finding the orders that need your attention is now easier with three new filters on your transactions list.

What's New:

• Has Purchase Order — show only orders that are linked to a purchase order.

• Has Subrental — show only orders that include a subrental.

• Overbooked — surface orders that contain overbooked items so you can resolve availability issues quickly.

How to Use It:

• Open your Transactions list.

• Open the filters panel and select Has Purchase Order, Has Subrental, or Overbooked.

• Combine them with your existing filters to narrow down exactly the orders you want.

Benefits:

• Quickly isolate orders that depend on purchasing or subrentals.

• Catch overbooked orders early, before they become a problem on delivery day.

• Spend less time scanning and more time acting on the orders that matter.

If you have any questions, please reach out to our team through the chat or by emailing [email protected].

Hi there,

We've made a big change to creating and editing orders in Rentopian. Your Product Availability and Set Availability charts are now merged into one!

No more remembering to "Include Sets" whenever you're entering an order.

Whenever you need to view them separately, you have the option to filter specifically for the ones you need.

To quickly differentiate between the 2, products will now have a gray banner in the left corner of their images labeled "Product" and sets will have a blue banner in the left corner labeled "Sets"

If you have any questions, please reach out to our team at [email protected].

Hi there,

You can now capture who your crew should meet at the delivery and pickup location, and carry that contact all the way through to your dispatching workflow.

What's New:

• Separate On-Site Contact fields for delivery and for pickup on each delivery block.

• A convenient option to autofill the same on-site contact for both delivery and pickup.

• Optional settings to make the delivery and/or pickup on-site contact a required field.

• The on-site contact is automatically passed to DispatchTrack as the customer contact information for that stop.

How to Use It:

• Open an order and go to the Logistics / delivery section to fill in the On-Site Contact for delivery and pickup.

• Use the autofill option when the same person handles both ends of the job.

• Settings → Order Settings → enable "Delivery On-Site Contact Required" and/or "Pickup On-Site Contact Required" to enforce them.

Benefits:

• Drivers always know who to call when they arrive, reducing failed or delayed stops.

• Cleaner handoffs to DispatchTrack with the right point of contact already attached.

• Fewer missing details by requiring the contact up front when you need it.

If you have any questions, please reach out to our team through the chat or by emailing [email protected].

Hi there,

Document signing is now more flexible: you can set a default document for signing and control which team members are allowed to sign on an order.

What's New:

• A new "Default document for signing" setting pre-selects the right document whenever you share or sign on an order.

• Signing is now governed by permissions, so only authorized staff can sign documents.

• The share and sign options on the order screen were updated to reflect these controls.

How to Use It:

• Go to Settings then Order Settings and under the Layout section you can choose your "Default document for signing" under your order settings.

• Open an order and use the Share or Sign options — the default document is ready to go, and signing respects each user's permissions.

Benefits:

• Save time by not having to pick the signing document every time.

• Keep signing in the hands of the right people.

• A more consistent, controlled signature process across your orders.

If you have any questions, please reach out to our team through the chat or by emailing [email protected].

Hi there,

You can now require staff to fill in the "Referred By" field when adding or editing a client, so you always capture where your business is coming from.

What's New:

• A new setting, "Make Referred By Required," turns the Referred By field into a mandatory entry on client profiles.

• The requirement applies both in Rentopian and when clients are created or updated through the API.

How to Use It:

• Go to Settings and turn on "Make Referred By Required" under your client settings.

• From then on, adding or editing a client will require the Referred By field to be completed.

Benefits:

• Capture referral sources consistently across your whole team.

• Better data for understanding which channels and partners drive your business.

• No more client records with missing referral information.

If you have any questions, please reach out to our team through the chat or by emailing [email protected].

Hi there,

Your data imports for venues and clients now support custom fields, so you can bring in all of your own data points during import.

What's New:

• Venue and client imports can now map and import custom fields

How to Use It:

• Go to Data Import and start a venues or clients import

• Map your custom field columns in the import mapping step and run the import

Benefits:

• Migrate complete venue and client records in one pass

• Less manual data entry after import

If you have any questions, please reach out to our team through the chat or by emailing [email protected].