Hi there,

Managing client credits just got more flexible. You can now edit or delete credit entries directly from a client's profile — making it easy to correct mistakes or remove credits that were added in error.

What's New:

- An Edit button on each credit entry opens a modal to update the amount, description, or status

- A Delete (trash can) icon removes the entry after confirmation

- A confirmation prompt appears before any deletion so nothing is lost accidentally

- Both actions are permission-based

How to Use It:

- Go to Clients and open a client's profile

- Scroll to the Credits section

- Click Edit to modify a credit entry, or the trash can icon to delete it

- Confirm the action in the prompt that appears

Benefits:

- Fix credit entries without needing admin workarounds

- Clean up test entries or errors quickly

- Full audit control with permission-based access

If you have any questions, please reach out to our team through the chat or by emailing [email protected].

Hi there,

A fix has been applied to the Global Packing Report PDF export to ensure your custom column name selections are correctly applied when generating the report.

What's New:

- The packing list PDF export now correctly reflects custom column names you've selected for delivery columns

- Previously, custom selections weren't being applied consistently in the exported file

Benefits:

- Exported packing reports now match your configured column layout

- Consistent results between what you see on screen and what gets exported

If you have any questions, please reach out to our team through the chat or by emailing [email protected].

Hi there,

The Rentopian Websites API now returns the depth dimension for product variants, giving external integrations and website storefronts access to complete product dimension data.

What's New:

- The depth field is now included in the product variants response from the Websites API

- Joins existing fields: width, height, weight

- No changes needed on your end — the field is returned automatically

Who This Is For:

Teams using the Rentopian Websites API to power storefronts or custom integrations that display product specifications.

If you have any questions, please reach out to our team through the chat or by emailing [email protected].

Hi there,

Your Dashboard task widget can now show completed tasks alongside open ones. It's a simple toggle — and your preference is saved so it stays the way you set it.

What's New:

- A new Include Completed Tasks checkbox is available in the Dashboard Tasks widget settings

- When enabled, completed tasks appear alongside open tasks in the widget

- The setting is saved to your user profile so it persists between sessions

How to Enable It:

- On your Dashboard, click the settings icon on the Tasks widget

- Check Include Completed Tasks

- Your task list will update immediately to include completed items

Benefits:

- Full visibility into task history without leaving the dashboard

- Useful for team leads reviewing what's been done alongside what's pending

- Per-user setting — each person can choose their own preference

If you have any questions, please reach out to our team through the chat or by emailing [email protected].

Hi there,

A small but handy improvement — company names that appear in global search results are now clickable links that take you directly to the client profile.

What's New:

- Company names in global search results now appear as clickable links

- Clicking takes you directly to that client's detail page

- No extra navigation steps needed

Benefits:

- Faster access to client profiles from search

- One less click in a common daily workflow

- Consistent with how other record links work across the system

If you have any questions, please reach out to our team through the chat or by emailing [email protected].

Hi there,

Understanding where your clients are coming from is now built right into the Clients list. A new "Referred By" column shows each client's referral source at a glance — and it's included in exports too.

What's New:

- A new Referred By column now appears on the Clients list

- Shows the referral source for each client directly in the list view

- The field is included when exporting the client list

- Search and filtering work with this field as well

How to Use It:

- Go to Clients > List

- The Referred By column is visible in the table

- Use the search or export to filter and analyze referral sources across your client base

Benefits:

- Quickly see which clients came through referrals without opening each profile

- Export referral data for marketing and business development analysis

- Better visibility into how your client base is growing

If you have any questions, please reach out to our team through the chat or by emailing [email protected].

Hi there,

Product dimension data just got more complete. The depth measurement is now included alongside width, height, and length in export documents such as packing slips, picking lists, and receipts.

What's New:

- Depth is now displayed in product dimension fields across packing, picking, and order documents

- Also included in DMS (Document Management System) exports

Benefits:

- Complete dimension data on all relevant documents

- More accurate product specs for clients, warehouse teams, and logistics

If you have any questions, please reach out to our team through the chat or by emailing [email protected].

Hi there,

We've expanded the Rentopian Open API with several new endpoints, making it easier to build integrations that work with your clients and inventory data.

What's New:

- Client search endpoint — search clients by company name, contact name, phone, or email

- Inventory listing endpoint — retrieve products, categories, and brands

- Validation improvements and naming consistency across existing endpoints

Who This Is For:

This update is for developers and teams using the Rentopian Open API to build custom integrations, connect third-party tools, or automate workflows.

Benefits:

- More complete API coverage for client and inventory data

- Better validation makes integrations more reliable

- Consistent endpoint naming reduces integration complexity

For API documentation and access, please reach out to our team through the chat or by emailing [email protected].

Hi there,

Keeping your product catalog looking sharp is easier than ever. Rentopian now includes an AI-powered image optimization tool that cleans up and normalizes your product photos directly from the product page.

What's New:

- A new Optimize with AI option is available on product images

- The AI automatically adjusts framing, background consistency, and image quality

- Works best on product photos

- Permission-controlled — access can be managed by your account administrator

How to Use It:

- Go to File Manager

- Click on the product image

- Select Optimize with AI from the image menu

- Review the preview and save if you're happy with the result

Benefits:

- Consistent, professional-looking product images across your catalog

- No external photo editing tools needed

- Faster catalog cleanup — process images one by one directly in Rentopian

Note: This feature is permission-based. Contact your administrator or our support team to enable access.

If you have any questions, please reach out to our team through the chat or by emailing [email protected].

Hi there,

A fix has been applied to ensure delivery dates in dispatching exports are pulled from the correct field. Exported dispatching data now accurately reflects the delivery date type set on each order.

What's New:

- Dispatching exports now correctly read from the delivery_date_type field when populating delivery dates

- Resolves cases where the wrong date was appearing in exported dispatching reports

Benefits:

- Exported dispatching data matches what you see in the system

- More reliable data for external use, driver sheets, and logistics planning

If you have any questions, please reach out to our team through the chat or by emailing [email protected].